The Lourdes Hydrofix was sent to Masa International Corp. in Kyoto, Japan for independent hydrogen gas measurement testing using polarography methods.
SUBSCRIPTION & PRE-ORDER CANCELLATIONS
Some items in our store are available as subscriptions or pre-orders. This page explains how those work, how to change or cancel them, and what to expect.
SUBSCRIPTIONS
When you purchase a subscription — such as our Annual Cartridge Subscription — you'll receive repeat deliveries on the schedule you select. Your payment method is stored securely and will be charged before each delivery, unless you've chosen to pay in advance.
You can manage, pause, or cancel your subscription at any time. Your order confirmation emails include a direct link to your subscription where you can make changes. You can also contact our customer support team at support@holyhydrogen.com or (503) 765-6119 and we'll handle it for you.
Cancellation of a subscription does not affect orders that have already shipped. Shipped subscription orders are governed by our Refund & Return Policy.
PRE-ORDERS
When you place a pre-order, you are reserving a product that is currently out of stock or not yet available for shipment. We may collect either no payment or a partial deposit when you place the pre-order, with the balance (or full amount) charged at the time we fulfill your order.
You can cancel a pre-order that has not yet been fulfilled at any time. Once a pre-order has shipped, it follows our standard Refund & Return Policy.
TRY BEFORE YOU BUY
If we offer a "try before you buy" item, we will authorize your payment method before shipping. You will have a defined trial period to decide whether to keep the item. If you do not return it within that period, we will charge your payment method for the full amount.
CONTACT
To make any change to a subscription or pre-order, contact us at support@holyhydrogen.com or (503) 765-6119.
Policy Last Modified: 5/16/2026
