Don't be duped!
Q. I purchased the Lourdes Hydrofix from other sellers. They claim it is authentic directly from Japan. Is my Lourdes Hydrofix really authentic?
A. Please be aware of the Lourdes Hydrofix scam on the internet. Please contact us to check the authenticity of your Lourdes Hydrofix.
Holy Hydrogen and the manufacturer take no responsibility for the technical support, aftercare, maintenance service, repairs and warranty service of the product purchased from an unauthorized dealer. The Lourdes Hydrofix sold by Japanese dealers outside Japan is also excluded from any warranty coverage. Please note that the Holy Hydrogen is limited to provide support and service only to the customers who purchased the international version of the authentic Lourdes Hydrofix distributed through Holy Hydrogen.
Below sellers are not the authorized international dealer of the Lourdes Hydrofix and their product is excluded from the warranty, certification and any service and maintenance by the manufacturer and the Holy Hydrogen.
Amazon / Hydrogen Store.
eBay / Miraiplus
eBay / japanpeaceshop
Please help us protect people from being duped!
Q. What is the difference between the Lourdes Hydrofix from Japan and the one from Holy Hydrogen?
A. Lourdes Hydrofix sold in Japan is designed to be used only in Japan, and if it is used outside Japan, it will be excluded from any warranty service.
The Lourdes Hydrofix distributed through Holy Hydrogen/International Distribution Center is an international version and it goes through an extensive testing and individual certification process to ensure the product's quality, reliability, and the durability to be able to withstand the usage anywhere in the world.
Certificate, Warranty, English Customer Support, and User's Manual are only available for the Lourdes Hydrofix distributed by Holy Hydrogen.
Q. Can I get a Lourdes Hydrofix directly from Japan?
A. We highly recommend purchasing the authentic international version of the Lourdes Hydrofix through Holy Hydrogen/International Distribution Center. Holy Hydrogen is the only factory direct authorized dealer of the Lourdes Hydrofix providing English communication and services. Excellent customer support is a very important aspect of the product, and we are here to help you and answer any questions you may have!
Q. Is the Lourdes Hydrofix a fake Lourdes?
A. No. The Lourdes Hydrofix is a brand new product manufactured in Japan by a Japanese company, and it is a completely different product from the old Lourdes models HS-71 & 81 manufactured by Korea and Taiwan companies. The Lourdes Hydrofix is the most advanced technology from Japan and provides the pure, safe and therapeutic level of the hydrogen water and the hydrogen gas!
Q. There are videos showing the Lourdes Hydrofix is corroded. Is it true?
A. No. The Lourdes Hydrofix currently sold uses pure titanium, and the titanium resists all forms of corrosive attack by fresh water and will not corrode even through the electrolysis process.
For more details or to confirm the authenticity of any Lourdes Hydrofix, contact us at : firstname.lastname@example.org